Craig Miller is a Katzman Consulting associate based in Madrid, Spain. As an American who has lived in Europe for over 20 years, Craig is able to bring a deeper understanding of what it means to live and work outside of one's home country, as well as the ability to work in both English and Spanish with complete transparency. Craig coaches senior executives and management on how to improve their effectiveness and accelerate their performance. 'The best people want to get better. My job is to help them see what they are not seeing and build practices to not only become more effective, but also learn to grow with a greater sense of ease.' Craig's specialist areas are leadership and change management (generation of vision, strategy, organizational structure and capability development, sales and sales management, lead team and organizational culture development, effective execution) and influencing in global (multi country, multi cultural, multi functional matrix) environments. He listens with an intent to ignite creativity and open reflection, working with individuals as well as their teams to deliver relevant and measurable ideas.

Prior to a full time focus on consulting, Craig spent 22 years as a corporate line executive leading and managing sales teams for advertising and marketing companies. During these years he worked with numerous retail banks to improve brand and revenue performance in the European market in addition to building client relationships in multiple sectors including automotive, government, real estate, telecommunications, professional services and consumer packaged goods. Across three major companies, Craig has been responsible for firm wide sales, growing and managing teams, and providing impeccable leadership, influencing not only sales decisions but also strategy and development. He has a demonstrated track record of success spanning a number of continents (namely North America, Europe and South America).The breadth of his background means he is quickly able to grasp the key issues in the client's environment and relate it to broad business experience and current best practice.

Craig received his BA from the University of California, Davis and holds a Masters in Professional Management: Institute of Generative Leadership (three-year program). He also has a Certification in Professional Coaching: Newfield Network. Some of his coaching achievements include:

• Developing a succession plan for a construction industry CEO -- delegating and empowering senior leadership to manage his vision for the future of the company
  
  
• Enhanced team leadership for a senior VP in the packaged goods industry who successfully improved their ability to lead teams, interact more effectively with authority and ultimately made a major relocation decision that was crafted to insure positive impact for both his career and family. This senior executive was navigating three separate continents during the coaching process
  
  
• Coached VP of multinational pharmaceutical organization who learned how to take bigger risks within the executive team, further develop her leadership presence and to leverage her new management distinctions thus increasing her value as a senior leader
  
  
• Successfully reconnected the managing partner and founder of a Law Firm with his original passion for founding the firm allowing him to re-energize and re-engage, leading to a robust action plan for the future, with the commitment of the firm's senior partners
  
  
• Facilitating and coaching the entire executive committee of a large financial services organization to support cultural change, insuring the implementation of a best in class development strategy currently being launched throughout the entire organization worldwide
  
  
• SupporTED - Craig serves as one of the small group of esteemed TED Fellow coaches
  
  

Recent clients nclude: Citibank, USAID, Vodafone, General Mills, Telefonica, Johnson & Johnson, Capgemini, CBRE (CB Richard Ellis), Ermenegildo Zegna, Eurocopter, Stratco, Kimberly Clark.